Contact Quotex

If you already have an active Quotex account and need help with deposits, withdrawals, verification, login, or account access, please contact official support from the “Support” section of your profile.

If you are having difficulty signing in or understanding how to recover access to your account, please use the information below.

Choose a topic

           
We do not restore closed Quotex accounts.
This website is an independent informational guide about Quotex. We cannot access user accounts, reset passwords, process withdrawals, or recover closed accounts

You may register a new account with a different email address if the platform allows it.

           
If the account was closed by mistake:
If you believe your account was closed by mistake, only the official Quotex support team can review your case.

To contact official support, you may need to provide the following information:

  1. The exact email address used to register your Quotex account or your account ID.
  2. A clear explanation of the issue, including when the problem started and what message you see on the platform.
  3. A screenshot of the problem, if available.
  4. Transaction details or payment receipt, if the issue is related to deposits or withdrawals.
  5. Verification details, if the platform has requested identity confirmation.
  6. For your safety, do not share your password, private documents, payment details, or selfies with any unofficial website or third party.

If your issue is not related to account recovery, please check the topic that best matches your concern.

Common Quotex support topics include:

  • Deposit not showing in account
  • Withdrawal request delayed
  • Verification document pending
  • Password or login issue
  • Platform not opening
  • Demo account question
  • Payment method not available
  • Account currency question
  • For your safety, do not share your password, private documents, payment details, or selfies with any unofficial website or third party.